Framework

The personal development framework consists of job families and levels.

Families

Job families represent different types of jobs that we recruit for, e.g. designers, project managers, consultants and developers.

Levels

Each family has 12 levels organised into three categories going from A1 to C4:

• A1, A2, A3, A4
• B1, B2, B3, B4
• C1, C2, C3, C4

Employees move up through levels as they gain the skills and experience that meet the guidelines for each level. Assessment of the employee’s level is carried out by the line manager in partnership with the employee. Assessment of levels is moderated by the head of HR and company director to ensure consistency across the organisation. Any disagreement in the assessment can be referred to the head of HR and Chief Executive for a final decision.

Levels should be reviewed at least once a year as part of the annual appraisal. An employee can request that their level be reviewed at any point in the year. This will start a discussion with their line manager.