3SD staff handbook

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Quick start ​

This page covers the essentials you'll need to get you up and running at Third Sector Design and has links to more detailed information on each topic. Please read it on your first day at work.

Mission ​

Our mission is to make the world a better place by helping non profits make better use of technology.

There are two primary ways that we work towards our mission:

  • client work with non profits
  • contributing back to non profit technology projects

In all our work, we try and have the biggest impact possible. You can read more about this in our approach.

Tools ​

We use various tools to organise our work. The most import of which are:

Meetings ​

Our key meetings are:

  • a weekly staff meeting every Tuesday to check in, review the last week and plan the week ahead
  • a monthly pipeline meeting at the beginning of every month to organise the month ahead - check that we have the capacity for client and internal priorities and so on
  • a quarterly check-in where we review the quarter, look at how we are getting on with our plans for the year and make adjustments if necessary

Being strategic ​

At the start of each financial year, we carry out an annual planning exercise where we set aims for the year ahead. We then monitor progress against these aims in our quarterly check-ins.

Tracking time ​

We track time in Gitlab using an in-house app called Labtime. Tracking client work allows us to send itemised invoices to clients showing where their money is going, helping us to provide value for money and transparency. In a similar way tracking internal work helps us be intentional and accountable for the time we spend at work.

Working arrangements ​

The primary place of work for all staff is from home, though you are welcome to use shared office spaces if you prefer.

We use Safe HR for many of our HR needs. You can log into the staff portal at https://system.citrushr.com/Login to do things like book holidays, read policies and procedures, etc.

Personal development ​

We want you to be able to grow in and progress your career and have a personal development policies and procedures in place to help with this.

Questions and concerns ​

If you have any questions or concerns during your time working at Third Sector Design, please raise them with your line manager in the first instance. Otherwise, please consult the policies in the Safe HR portal for further information.